Sales Associate

Lancaster, PA

Spring Step Shoes is hiring at Tanger Outlets - Lancaster, PA, and we want you to be part of our growing family!

Since 1991, Spring Footwear has helped millions of customers feel great and look great with stylish, high-quality, comfort-driven shoes. As we continue to grow our retail presence, we’re excited to strengthen our team in Lancaster, Pennsylvania, and we want you to be part of it!

We’re hiring Part-Time Sales Associates to join our team at our Tanger Outlets location in Lancaster. If you’re passionate about delivering great customer service and working in a fun, team-first environment, this could be the perfect opportunity for you.

Job Description & Responsibilities

  • Consistently drive positive sales results and generate customer engagement and satisfaction with our portfolio of brands.
  • Maintain store organization, cleanliness, and shopability while overseeing the receipt and processing of incoming shipments.
  • Process outgoing e-commerce orders with close attention to shipping standards.
  • Demonstrate excellence in sales practices, ensuring products meet the needs of our guests while upselling and offering add-on sales options as appropriate.
  • Create a welcoming and positive environment for teammates and guests at all times.
  • Represent and model our brands in a positive and constructive manner.
  • Exhibit positive teamwork behaviors at all times while maintaining professionalism on the mall premises.
  • Maintain a safe environment for the team and all guests.
  • Work professionally with all vendors, mall representatives, and corporate partners.

Preferred Qualifications and Skills:

  • Friendly, professional communicator with a passion for helping people.
  • Proven ability to multi-task, stay organized, and prioritize in a fast-paced retail setting.
  • Must be comfortable standing for extended periods, lifting up to 40 lbs, and climbing ladders.
  • Bonus if you speak languages other than English.

We Offer:

  • Competitive hourly pay
  • Sales Commissions 
  • Advancement and cross-training opportunities
  • Employee discount across all Spring Footwear brands
  • Supportive and Inclusive team environment
  • Flexible scheduling options

We believe work should feel good—just like our shoes. Our mission is simple:

“To develop successful partnerships by creating and delivering the best quality, value, product, and service—every day!”

We encourage qualified candidates to apply and join our growing team!